It is vital that medical institutions keep their patients and staff safe. That being said, hospitals are often the scene of heightened emotions, tension, and sometimes confusion and panic that can lead to violent behavior. When someone becomes violent in a hospital, it is important that staff handle the situation carefully and act quickly to keep the vulnerable patients safe. A digital solution with a clear process for managing these scenarios can help streamline the violent person emergency response.
SimplyCast presents the idea of the Code White use case, a complete solution that has been designed to create a straightforward process for managing the response to code white emergencies.
The solution is intended to be used by administrators of hospitals and other medical institutions that need to have a violent person response plan. Here is how each type of user would interact with an automated Code White solution.
The Code White Process
SimplyCast anticipated the need for medical institutions to have a straightforward and quick-to-launch process for handling violent person emergencies.
Within this process, administrators have three steps to follow, and hospital staff have just one.
Administrators – Step 1
An administrator starts the code white process by launching a pre-defined code white event and sends out an alert to staff with the details of the code white emergency, such as the description and location of the violent person.
Hospital Staff – Step 1
Relevant staff receive the code white alert and begin to evacuate or lock down the requisite area(s), sending status updates whenever they are safely able to answer questions that will assist law enforcement in the detainment of the person.
Administrators – Step 2
Administrators are able to monitor the responses and updates provided by the hospital staff as time passes, and can advance the scope of the lockdown or evacuation as needed as new information comes in.
Administrators – Step 3
When the violent person situation has been resolved safely, and it has been verified by the appropriate personnel, hospital administrators are able to send another notification to alert all staff to inform them that the situation has ended.
And that’s really all there is to the Code White use case – a straightforward, pre-defined process containing several automated notifications that can be launched when needed.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
The SimplyCast platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. SimplyCast is also an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted.
Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind.
Interested in Automating the Code White Response Process?
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your code white solution more efficiently.
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