Alerts User Guide

The EmergHub Alerts application provides organizations with a multi-channel communication tool that can be used to provide immediate notifications via email, telephone, and SMS messaging. These alerts can be sent to notify emergency officials of an ongoing event, and if used in conjunction with the available contact management tools, you are able to send out mass alerts to subscribed members of the general public.

With Alerts, you are able to send custom or pre-made notifications to targeted groups of individuals through the use of pre-made lists, selecting a geographical region from the map view, or through quick searches. You can also allow users to confirm their receipt of your notification to ensure the message reaches its target.

In this comprehensive user guide, you will be walked through each and every component of the Alerts channel to ensure you are well educated on all the available tools and features Alerts offers.